Return Policy

We want you to be completely satisfied with your purchase from our online store. If you are not satisfied, we offer a 30-day return policy from the date of delivery. Here are the details of our return policy:

1. Items must be returned in their original condition, including any packaging and tags.

2. We cannot accept returns of used or damaged items.

3. To initiate a return, please contact our customer service team within 30 days of delivery. You can do this by emailing us at returns@theswagcellar.com or by using the contact form on our website.

4. Once we receive your request, we will provide you with a return shipping label and instructions on how to return the item.

5. You will be responsible for the cost of return shipping unless the item arrived damaged or defective.

6. Once we receive the returned item and verify its condition, we will issue a refund to the original payment method within 7-10 business days.

7. Refunds will only be issued for the cost of the item. We cannot refund any shipping or handling fees.

If you have any questions or concerns about our return policy, please don't hesitate to contact us. We want to make sure you are completely satisfied with your shopping experience.